"I can't clean up my toys right now! You're not listening to me!" Those were the fiery words of my 4-year-old after I had insistently asked her to tidy up her toys. Frustration got the best of me, and I responded with a firm, "I'm the parent, YOU listen to ME!" The result? A full-scale meltdown, with flailing arms and sobs. That's when it struck me - my approach wasn't effective at all.
